What to expect when visiting the NNMCC
Nikkei National Museum & Cultural Centre is reopening to the public on November 24, 2020 under enhanced health and safety protocols. Our COVID-19 Safety Plan has been updated to adhere to the latest provincial Public Health Orders. To our visitors, please:
- Self-screen before visiting us; follow posted signage and staff instructions to maintain physical distancing and health measures; minimize touching of surfaces.
- Read below for an outline of what to expect when visiting the NNMCC, as we update throughout Phases 3 of BC’s Restart Plan.
- Anticipate program and event updates due to new Public Health Orders.
- Be advised that face masks are required in all indoor public spaces across the province.
Before you visit
- Consider your personal risk factors. Self-screening tool: https://bc.thrive.health/covid19/en
- Consider personal risk factors of others. Vulnerable community members live and visit the area around Nikkei Place. Please respect social distancing measures.
- Please do not visit the centre if you have symptoms of a cold, flu, or COVID-19, or have experienced symptoms within the last 10 days.
- Hi Genki, located in Robert Nimi Nikkei Home, is accepting take-out orders. Their dining room remains closed to the public.
- Make an appointment if you would like to donate items or meet with staff. Current conditions require advance notice for staff to prepare to receive your donations.
- Check for updates regarding changes to our regular programming and events. Weekly programs' statuses can be found here.
- Visit us from home: exhibits | online shop | fun + education
When you visit
- Enter through the main entrance. The west side door will be exit-only. The main entrance will have designated entry and exit sides.
- Face masks are required to be worn in all indoor public spaces across the province.
- Follow signage indicating physical distance and directions, entry and exits, and protocols. Avoid over-crowding hallways and other spaces such as the gallery.
- Be prepared to take the stairs, if you are able. The elevator will be reserved for one individual or household group at a time. There is a staircase from the underground parkade that leads to just outside the west side door near Suzuya Japanese Market.
- Stop the spread – bow instead! This is a great time to practice the Japanese custom of bowing during greetings.
- Wash your hands frequently and thoroughly with soap and warm water. Washrooms are located on both the ground and 2nd floor. Taiken exhibit located on the 2nd Floor is one-way.
- Cough or sneeze into your elbow.
What we are doing
- COVID-19 Safety Plan
- High touch surfaces are cleaned regularly throughout the day while the centre is open to the public.
- Each room in the centre, including the museum gallery, shop, elevator, dojo, and multipurpose rooms, has a new lower occupancy limit which will be enforced.
- Some hallways are now one-way to facilitate physical distancing. Please follow posted signage.
- Staff are available by email when working remotely, and can be available by phone or in-person by appointment when needed.
Resources about COVID-19 and for anyone experiencing cold, influenza, or flu-like symptoms:
- The toll-free number for non-medical information related to COVID-19, such as travel recommendations and physical distancing is 1-888-COVID19. Texts can also be sent to 604-630- 0300.
- Persons experiencing cold, influenza, or COVID-19 like symptoms should self-isolate for a minimum of 10 days after symptoms begin and until symptoms, including fever, resolve.
- The BC COVID-19 Symptom Self-Assessment Tool can be found at https://covid19.thrive.health. If you have medical questions, call 8-1-1 and seek appropriate medical advice.
- The BC COVID-19 app is available at: