Employment

Currently seeking:

Operations Manager

Volunteer Coordinator


Operations Manager

POSITION SUMMARY

We are seeking a talented individual to join our team as the Operations Manager, reporting to the Executive Director and an indirect report to the Museum Director/Curator. The ideal candidate utilizes excellent teamwork, organizational and communication skills to implement best practices for operating a non-profit organization. The position requires use of good judgement, responsibility and problem-solving. The Operations Manager is responsible for the successful management of cultural programs, rental sales, special events, visitor services and volunteerism at the NNMCC, ensuring that they align with the mission, vision and values of the organization and the NNMCC Strategic Plan. In addition, this position is responsible for attaining fiscal targets and managing an operational budget. You will work closely with the Program, Special Events, Sales, Volunteer and Facility Coordinators, and Receptionist to provide leadership and direction for all activities that fulfill the mandate of the NNMCC.

MEMBERSHIP, PROGRAMS & VOLUNTEERISM

The Operations Manager supervises the administration of member services, including membership packages, benefits, and program discounts. You will manage NNMCC programs and rental programs in the facility, along with supporting the development and maintenance of a robust volunteer program.  Ensure that processes, evaluations, and agreements are current, and program targets are identified.

EVENTS

You will manage the strategy and plan for annual special events to support the fiscal targets and NNMCC Strategic Plan, including a leadership role in Nikkei Matsuri and Community Awards Dinner fundraisers. The Operations Manager ensures that the Special Events Coordinator and staff implement logistical plans for NNMCC special events including facility staff support, volunteer needs, community impact, cross-departmental impact, and marketing.

VENUE SALES & FACILITY

The Operations Manager will oversee the management of all commercial revenue streams including facility room rentals, weddings and private bookings, and long-term rental partners. You will lead the Sales Coordinator in ensuring delivery of excellent customer service and the development and execution of a streamlined rental bookings process. In addition, you will give direction to the Facility Team Supervisor and maintenance/janitorial staff to maintain the facility, including the museum.

OTHER DUTIES

The Operations Manager will support the development of grant applications, and will serve in an “all hands on deck” capacity to support other team members and ensure the success of key projects, exhibit openings, and events.

SKILLS & QUALIFICATIONS

  • Highly developed organizational, managerial and teamwork skills.
  • Strong verbal and written communication.
  • Effective and efficient problem-solving with the ability to manage multiple tasks and projects while smoothly adapting to change.
  • Ability to work independently and learn new skills, while working within budgets and deadlines.
  • Experience with facility management, museum and cultural sector non-profits organizations and community driven projects.
  • Microsoft Office, membership and event management software. Experience with website content management (WordPress) is an asset
  • Post-secondary education and experience with non-profit organizations.
  • Knowledge of Canadian and/or Japanese Canadian history, knowledge of Japanese language, and a driver’s license are assets.

Terms: Permanent, Full-Time

Hours: 9:30 am – 5pm Tuesday to Saturday (with expectation to adjust schedule to include occasional evenings, Sundays and Mondays when needed)

HOW TO APPLY

Please submit a cover letter and resume to:

Karah Goshinmon, (Incoming) Executive Director kgoshinmon[at]nikkeiplace.org

Application Deadline: July 29, 2019

Desirable Start Date: August 2019

We thank all applicants for their interest; however only those selected for an interview will be contacted.


Volunteer Coordinator

POSITION SUMMARY

We are seeking an enthusiastic individual to join our team as the Volunteer Coordinator, reporting to the Operations Manager, and indirectly reporting to the Executive Director and Museum Director/Curator. The ideal candidate is well organized and adaptable, and utilizes effective communication in cross-cultural contexts. The Volunteer Coordinator will recruit volunteers for each department, and supervise and schedule volunteers during special events, along with organizing orientations and recognition. In addition, the Volunteer Coordinator will develop volunteerism at the NNMCC to meet our future volunteer needs and provide enhanced support and benefits to volunteering.

RESPONSIBILITIES

  • Coordinate recruitment and screening program that will include background and reference checks.
  • Conduct orientation sessions and lead planning of appreciation events.
  • Actively promote the benefits of NNMCC volunteerism through traditional and social media platforms.
  • Support and act as an ambassador for NNMCC volunteerism.
  • Manage the NNMCC volunteer database of approximately 300 volunteers.
  • Support the volunteer requirements of Nikkei Centre events, programs, and visitor services.
  • Facilitate meetings to ensure that the policy and programs support best practice for volunteerism.
  • Work collaboratively with all staff at the NNMCC to ensure volunteer support is provided to all areas of the organization.

SKILLS & QUALIFICATIONS

  • Post-secondary education and experience with non-profit organizations, or the equivalent in work experience.
  • Software Skills: Microsoft Office (Word and Excel), membership management and / or relational database software.
  • Excellent service skills and ability to communicate with diverse groups and individuals.
  • Time management and organizational skills, ability to exercise good judgment.
  • Experience supervising staff and volunteers.
  • Ability to work under pressure and in fast-paced environments to support event volunteerism.
  • Knowledge of Canadian and/or Japanese Canadian history, knowledge of Japanese language and culture, and a driver’s license are assets.

Terms:                Permanent, Part-Time

Hours:                 14-21 hours per week between 9:30 am – 5pm Tuesday to Saturday (with expectation to adjust schedule to include occasional evenings, Sundays and Mondays when needed)

HOW TO APPLY

Please submit a cover letter and resume to:

Karah Goshinmon, Incoming Executive Director | kgoshinmon@nikkeiplace.org

Application Deadline: July 31, 2019                       Desirable Start Date: August 15, 2019

We thank all applicants for their interest; however only those selected for an interview will be contacted.

 


Facility Team

The mission of the Nikkei National Museum & Cultural Centre (NNMCC) is to honour, preserve, and share Japanese Culture and Japanese Canadian history and heritage for a better Canada.

Position Summary

The Facility Staff is a hands-on staff person assuming overall responsibility for the set up and cleaning duties and for facilitating use of the Nikkei National Museum & Cultural Centre.

  • Part-time and on-call.
  • Lifting and moving of tables and chairs, some janitorial duties, customer service.
  • Audio Visual, and technical equipment knowledge an asset.
  • Evening & weekend shifts with the occasional weekday shifts.
  • Flexible shifts.
  • Minimum 7 month work visa required.
  • Conversational level English required (opportunity to improve your English!)
  • Japanese language ability is an asset.

$13.85/hr. Must be punctual, reliable, a team player.

Responsibilities include

  • Set-up and take down for events, programs, meetings, weddings, birthday parties (Tables, chairs, AV equipment)
  • Customer Services (on-site communication)
  • Facility Management/Maintenance
  • Facility upkeep/cleaning
  • Ensure all requested audiovisual equipment and accessories are set up to specifications and are in good working order.

Facility Application Form

No calls, please.
Please forward applications with resume by email to Patrick Fujisawa, Facility Coordinator: facility[at]nikkeiplace.org